Will Styles Checks include changes that have taken place at my bank?
A.
When banks merge, change names or revise their operations, this can sometimes affect how your checks should be produced. If
you think your bank has made recent changes or if you just want to follow up on its status, call Styles Checks Customer
Service at 1-800-356-0353. Our database is updated very often, so we probably will already have your bank's changes. If an
MICR Specification Sheet is needed for the changes, we'll give you easy instructions for getting it.
Q.
What does an "MICR Specification Sheet" do?
A.
An MICR Specification Sheet
is a form that provides the proper
numbers and spacing so your checks
will scan correctly at your financial
institution. Your local bank branch
has all the details, and Styles Customer
Service will walk you through the
process: 1-800-356-0353
Q.
Is there a place for my phone number, license number or other information on my checks?
A.
On the personalization page, use the line marked "Other" to include information in addition to your name and address. For security reasons, we recommend that you avoid from including your driver's license number on your checks. For your protection and due to laws in several states, printing social security numbers on any material to be delivered by mail is no longer permitted.
Q.
How do I place my order with
Styles Checks?
A.
You have three options:
1) Submit your order online via our SECURE server.
2) Call toll-free 1-800-356-0353 and one of our agents will be happy to assist you in placing your order. (2-box minimum and
processing fee apply).
3) Submit a voided check and deposit ticket from your current account along with your order form and payment check to Styles
Checks.
You can check your order's
status on our web site. Simply go to
the Order Status page, enter your
information and we will return the
status of your order. You can also call
toll-free: 1-800-356-0353.
Q.
How do I use the coupon I
clipped?
A.
If you are a first-time
customer, you will be able to enter the
offer code from your coupon to
receive the discount from your ad.
Q.
Why did I receive my
order in separate packages?
A.
Our aim is to get your order
to you accurately and quickly. To
maintain efficiency in our
manufacturing plant, we ship products as soon as
they are complete. This means parts
of an order could be packaged
separately--especially if you've
ordered multiple products. All items in your
order should arrive within 5 days of
the first package. If you have questions,
please contact Styles Customer
Service via our web site or by telephone:
1-800-356-0353
1. Select a product
category from the top navigation bar (checks,
labels, etc.).
2. Select a sub category to
see the designs you prefer.
3. Select a design.
4. Select which products from
that design you would like to order (checks,
checkbook cover, labels,
etc.) in the Order Now box.
5. Click on Add to Order.
6. You can either Checkout
(by clicking on Checkout) or use the Continue
Shopping link to continue
browsing our site.
Q.
What should I check first if
my computer's experiencing problems with the site?
A.
The most likely
problem is that your browser is a version older
than 5.0. For optimum
performance with Styles Checks' site and others
throughout the web, you
should upgrade your browser to a recent version.
Q.
What browsers are required for
ordering online with Styles?
A.
To place an order
online with Styles, your web browser should be a
version 5.0 or higher. Our
site is optimized to work with both Internet
Explorer and Netscape. In
addition to a newer browser version, ordering online
requires certain browser
features to be enabled. You must be enabled to accept
cookies because we use
cookies to hold information about your order. Javascript
must also be enabled in your
browser for you to access functions necessary to
place your order.
Q.
Are the colors on screen
exactly the same as the products?
A.
The accuracy of
color depends upon your specific monitor. We've
made every effort to
represent images of checks and all other products
accurately. Due to the wide
range of computer monitors and color displays, you
should consider the colors
you see on your screen to be representational.
Q.
Can I pay for my online order
via credit card?
A.
For orders placed
through our online ordering system, we accept
VISA, MasterCard, Discover
and American Express. We will authorize your card
for the purchase amount when
you place your order online. We will not actually
charge your credit card
account until we ship your order.
Q.
Can I place the order online
if the address on my checks differs from my credit
card billing address?
A.
If you have a check
in your order, your shipping and billing
information will be
pre-populated from your check personalization. For security
reasons, we require that your
shipping and billing addresses be the same when
placing an online check
order, but these can be edited to be different from
your check personalization.
All check orders are subject to address
verification procedures to
ensure against fraud.
Q.
How will I know if Styles has
received my online order?
A.
You will
receive an Order Confirmation Page as soon as you place
your order. Soon
after, you will receive an e-mail confirming your order. The
email will contain an
order confirmation number which you can use to check
Order
Status on our site.
What information do I send
to place a new order with Styles Checks?
A.
You need to send in the
following items:
1) Voided Check from your
current supply
2) Deposit Slip (also from
current supply)
3) A completed Order Form
4) Payment Check made payable
to Styles Checks.
Q.
If my account is new and I
don't yet have checks, what do I send in to Styles?
A.
When you open a new
account, your bank will issue you temporary
checks. You can send in one
temporary check with the word "void" written on it and one temporary
check for payment. PLEASE
NOTE: You need to send originals that are encoded
with your bank's routing
number and your account number.
Q.
How do I order if I've used
all my existing checks?
A.
First time orders must
include a voided check and a payment check from the same
account; this is for our
customers' protection. If you've used all the checks
from your current supply, you
can get temporary checks from your bank. You can
send in one temporary check
with the word "void" written on it and one temporary check for payment.
PLEASE NOTE: You need to send
originals that are encoded with your bank's
routing number and your
account number.
Q.
Are coupons clipped from
newspapers or magazines OK to send?
A.
Yes. During the checkout
process you will be asked to enter an offer code if
you have a printed
advertisement and are a first-time customer. Then print the Order
Review page and send your order to us.
Click the Quick
Reorder button from the navigation bar on our
site. On the Order lookup
page, enter the routing number and account number
printed on your checks, as
well as the shipping address zip code used for your last order. That will enable us to
retrieve your previous order
and display it for you. You may choose to reorder
the exact same item as before
or make certain changes. For security reasons, we
do not display all
personalization information from your previous order.
Payment for quick reorders
can only be made by drafting the order total from
your checking account.
Q.
I tried to place a Quick
Reorder, but my previous order could not be found.
A.
There could be a
number of reasons why that happened. Please call
our Customer Service
Department at 1-800-356-0353 or use our regular online
ordering process to place
your order.
Q.
Why can't I see all of the
information from my previous order?
A.
As a security
measure, your previous personalization, such as home
address and bank information,
will not be displayed. Reorders will be printed
with the exact same
personalization as the previous order and will be shipped
to the same address as the
previous order.
Q.
I want to place a reorder, but
would like to pay by credit card. How can I do
this?
A.
To pay for your
order by credit card, you must use our regular
online ordering process or
call our Customer Service Department at
1-800-356-0353.
Q.
I want to reorder, but I need
to make changes to my personalization. How can I
do this?
A.
To reorder with
personalization changes, you must use our regular
online ordering process or
call our Customer Service Department at
1-800-356-0353.
Our company produces checks
in both single and duplicate check
format:
Single Checks are
the standard format. They are one-part
checks that are bound together in a
book. There are 125 Single checks in each
box. All Styles designs are available
in Single format.
Duplicate Checks are
similar to Singles, except each check is
backed by carbonless copy. When you
fill out your check, you tear out the check
portion like always. The copy part
stays in the book so you have an instant
copy of each check you write. With
Duplicates, you no longer have to panic if
you forget to record a check because
you still have a copy to refer to. Each
box contains 100 Duplicate Checks,
and all Styles designs are available in
Duplicate format.
Image by Styles also offers Top-Stub check formats and
Desk Sets in select designs.
Why doesn't Styles offer checks with identification photographs?
A.
We currently offer Styles Custom Photo Checks which allow for your photo(s) to be printed as the full background of your check. Click here to learn more about our photo upload products.
There are three size requirements for Styles Custom Photo Products:
1. Pictures must be at least 432 pixels wide and 198 pixels tall.
2. Pictures must be at least 36 dpi (dots per inch)
3. Pictures must be under 4MB in file size
Q.
What is resolution?
A.
Resolution determines the quality of your photo. A high-resolution image is clear and shows more detail, so
it will reproduce better on your Styles Custom Photo Products. Image resolution is measured in pixels.
Q.
What is a pixel?
A.
Pixels are tiny colored dots, which make up any photo. A photo that contains more pixels will remain clear
as you increase its size. Your image must be at least 36 dpi (dots per inch) in order to be uploaded.
Q.
What file types are accepted?
A.
We accept the following file types: .JPG, .JPEG, and .BMP files.
Q.
Why won't my photo upload?
A.
Your photo may not upload for the following reasons:
1. The file format is incorrect. The formats allowed are .JPG, .JPEG, and .BMP.
2. The image size is too large or too small.
3. File size is too large. Files must be 4MB or smaller.
4. You do not have Flash Player version 6 or later installed on your computer, which is needed to upload and edit your
photograph.
Q.
Can all Styles Custom Photo Products be printed in full color?
A.
Yes. If you upload a full color photograph, your products will be printed in full color. If a black and
white photo is submitted, your products will be printed in black and white. Please note that the color on personal checks
will be lightened to comply with ANSI (American National Standards Institute) Standards. This ensures that your checks will
meet all bank regulations.
Q.
Can I get more than one picture printed?
A.
Yes. You can submit up to 4 photos to be printed on your checks with our rotating series. At this time, all
other products are limited to one photo per item. We cannot create collages from your photos.
Q.
Will you accept professional photographs or photos from magazines or other printed materials?
A.
By submitting your order, you agree to defend and indemnify Styles Checks from any claims that any person
or entity may assert against Styles Checks for any copyright or trademark infringement.
Q.
Can I supply a disk with the photo I wish to use on my Styles Custom Photo Products?
A.
At the present time, orders for photo products are only accepted through our website.
Q.
Why are the images on my checks so light?
A.
The image printed on personal checks must be lightened considerably in order to comply with ANSI (American
National Standards Institute) Standards. If we print your checks too dark, your bank could refuse to process them.
Q.
What type of photos work best?
A.
Photo checks: Horizontal photos that are clear and sharp work best. Avoid photos that are too dark
or too light, out of focus or very busy. Images will be lightend on your checks in order to comply with bank
standards.
Photo Address Labels: Horizontal photos work best. Avoid photos that are too busy. Images will be printed at full
intensity.
Photo Checkbook Covers & Debit Wallets: Horizontal photos work best. Images will be printed at full intensity.
Q.
Are photos saved electronically for reorders or do I have to re-upload my photos for a reorder?
A.
We do save your images for exact reprints. However, if you require any photo changes to your original
order, you will need to resubmit your photo. Reorders without changes can be processed through our Quick Reorder process
(checks only) or you may call our Customer Service Department toll-free at 1-800-356-0353 to reorder.
Q.
If there is a flaw in my photo, can you fix it?
A.
We do not touch up photos. So keep in mind, if there are flaws in the original photo, they may be evident
in the reproduction. Please edit your photos prior to uploading.
Q.
Will my photos be used without my permission?
A.
No. We will not use your photo(s) for any purpose, other than to manufacture your order, without your
express written permission.
Will my Styles Checks include security
features to prevent and detect check
fraud?
A.
The lock icon to the right
of the word "Dollars" indicates the
check contains security features to
prevent and detect check fraud. Some of
these features include:
Micro-Security Print is very small print that will
break up if someone attempts to
photocopy your check. Chemical Protection and
Erasure Protection produce stains or
spots if someone tampers with your check.
And the Security Screen on the back
of each check signals an "Original
Document" from a reproduction. Other
features are not disclosed to provide even
greater protection. All security
features exceed financial industry
requirements.
Q.
Is it safe to order checks from
someone other than my bank?
A.
It is safe to order from Styles Checks.
The standards Styles must follow are
exactly the same as the check
printers used by your bank.
Q.
Will my personal and financial details
be protected when I order online?
A.
Maintaining your security is
a priority for Styles Checks. Our web
site uses a secure server and
encryption technology. Any information you submit
via our web site is encoded, and only
our company can read it. Every time you
write a check, your account details
are made public. We take our responsibility
for handling and protecting your
information very seriously. Our procedures
include numerous security evaluations
to monitor your order until it is safely
in your hands.
What are the main differences
between bank checks and checks from Styles?
A.
Ordering from Styles gives
you many more check designs to choose
from. Styles allows you to customize
your order exactly as you wish. Banks
don't print the checks they sell;
they contract with national check printers.
When you order from Styles, you're
ordering direct from the manufacturer, so
you save money.
Q.
Is it safe to order checks from
someone other than my bank?
A.
It is safe to order from Styles Checks.
The standards Styles must follow are
exactly the same as the check
printers used by your bank.
Q.
If I don't order checks through my
bank, can the bank refuse to process them?
A.
Regardless of where you
purchase your checks, your bank cannot
refuse them. It is important,
however, that you are certain your checks are
printed to universal standards used
in the financial and retail industries.
Styles Checks meet or exceed all
standards established by the American National
Standards Institute (ANSI). These are
the very same standards any printer who
contracts with a bank must follow.
Q.
How can Styles produce
exclusively designed checks for less than
banks charge for plain
ones?
A.
Your bank supplies checks
not only as a service, but to make
money. The prices your bank charges
for checks must be high enough for both the
printer and the bank to make a
profit. In other words, banks' prices are higher
because they have to mark up
twice--once for the bank and once for the printer.
When you order direct from the
manufacturer with Styles, there is no middle
layer to inflate prices and slow down
service.
